Tuesday, July 17, 2007

Cheapo.....!!


Whenever we serve customers, no matter how these customers makes u impatient, they are unreasonable or whatever, we must endure right....! ( feel like slapping their face ) We have our rights too...!

But, there are some unreasonable customers who makes your life difficult. Today it does happened to my colleague. Story goes like this...... This customer called up said that on monday she came back to recolor her hair because it was not nicely done previously. Fine, we do it for her and what happened today..... her friend called up complaint that her friend's hair was burned ! ( i was like '' WTH '' do u know what is like when your hair burned ) Claiming that she was a hairstylist before, hahaha...! And asking for a refund of $193 bucks....

An hour later, she came back with her 3 friends. So i asked my manager to have a look. From far, i can see her hair was not so called ''burn''. She flip up her friend's hair and nagged'' see , burned already...!'' Only some of the highlight parts dry only and u called it burned, just trimmed away will do. You know what she said '' i dont want to do anything from your salon, i'm asking for a refund...!! Fine .....we refund u...She got the money . And walk away with a evil smile....I dont see anything wrong with her hair.

She just wanted a free hairdo, thats all..

We dont want you as our customer......







Thats all~~~

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